Information management (IM) can be defined as the management of systems, activities and data that allow information to be obtained, stored, processed, accessed, communicated and archived in an effective way. Information management includes manipulation, reorganization, analysis, graphing and presentation of data for specific management and decision-making purposes. Management systems are also used for case management.
SGBV IM is the management of all information related to SGBV, including but not limited to incident data. SGBV information can comprise a wide variety of information, for example, information regarding socio-political factors that can reinforce or mitigate risks, community initiatives to address SGBV, cultural norms that can contribute to an SGBV situation anywhere, in addition to information about the legal framework.
All IM, including SGBV IM, involves four stages: collecting, storing, analyzing and sharing.
- Information collection: The process of collecting or obtaining relevant and accurate information is a critical and sensitive first step.
- Storage: All data collected through the Information Management process must be properly stored and protected, whether the data is stored on paper, in locked cabinets or in electronic databases.
- Analysis: The data by themselves is not very useful. Once collected, the data should be analyzed to understand the meaning of the information and how it can be treated.
- Exchange: If data is shared from different sources, it can be compiled and analyzed at the level between agencies. This is a fundamental step to ensure a coordinated response.
- UN High Commissioner for Refugees (UNHCR), Policy on the Protection of Personal Data of Persons of Concerns to UNHCR, May 2015, available at: www.refworld.org/pdfid/55643c1d4.pdf
- UN High Commissioner for Refugees (UNHCR), Needs Assessment Handbook, 2016, available at http://needsassessment.unhcr.org/
- The GBVIMS User Guide. Chapter 1: Introduction, the Gender Based Violence Information Management System. GBVIMS Steering Committee, 2010, available at http://gbvims.com/wp/wp-content/uploads/Chapter-1-v5_31Jan11.pdf
- The GBVIMS User Guide. Chapter 2: Information Management and Gender Based Violence. GBVIMS Steering Committee, 2010, available at http://gbvims.com/wp/wp-content/uploads/Ch2_Feb2011.pdf
- Overview of the Gender Based Violence Information Management System (GBVIMS). GBVIMS Steering Committee, 2010, available at https://resourcecentre.savethechildren.net/node/13830/pdf/overview-of-the-gbvims2.pdf
- Gender-Based Violence Information Sharing Protocol Template & Guidance. GBVIMS Steering Committee, 2010, available at https://resourcecentre.savethechildren.net/node/13830/pdf/gbv_information_sharing_protocol_template_and_guidance.pdf
- GBVIMS: Intake and initial assessment form. GBVIMS Steering Committee, 2010, available at https://resourcecentre.savethechildren.net/node/13830/pdf/gbvims_intakeandconsentform_feb20112.pdf
- Recomendaciones Éticas y de Seguridad para la Investigación, Documentación y Seguimiento de la Violencia Sexual en Emergencias, OMS, 2007, available at https://www.who.int/gender/documents/WHO_Ethical_Recommendations_Spanish.pdf